Merlin Airways is a relatively new airline that has been in operation since 2017. The airline operates out of the United Kingdom and provides flights to popular destinations in Europe and North Africa. They also offer charter flights to other destinations throughout the world.

Merlin Airways has had a strong start in its early years of operation. The airline has become known for its modern fleet of aircraft, its friendly customer service, and its competitive prices. The airline has also made a point of expanding its reach and offering flights to more destinations. For example, they recently added flights to Marrakech, Morocco and several other North African destinations.

The airline has also made an effort to provide a wide range of services to its passengers. They offer a variety of different fare options, including discounted fares for families and larger groups, as well as special fares for those travelling with pets. They also offer a loyalty program which rewards frequent passengers with discounts and other rewards.

What Merlin Airways does well is their emphasis on customer service. They have an excellent record of responding quickly and efficiently to customer inquiries and complaints. They also provide a wide range of services to passengers and have a strong focus on providing comfortable, enjoyable flights.

Merlin Airways could improve in a few areas. The airline could benefit from more frequent flights to popular destinations, as well as expanding their reach to other parts of the world. They could also benefit from offering more competitive fares on some of their routes. Additionally, they could focus on improving their loyalty program by offering more rewards and discounts to frequent flyers.

Overall, Merlin Airways has been successful in its first few years of operation. They have been able to provide a wide range of services to their passengers and have established a good reputation for customer service. With a few improvements, they could become an even more successful airline and continue to offer competitive fares and excellent service to their passengers.