Big Island Air is a Hawaii-based airline that has been providing air transport services to the Hawaiian Islands since 1988. The airline operates a variety of different aircraft, including turboprops, single-engine airplanes, and helicopters.

Big Island Air has always been known for their outstanding customer service, and they strive to keep their passengers comfortable and happy while flying with them. They offer a variety of amenities, such as complimentary snacks, beverages, and entertainment options, as well as a selection of flights that can fit any budget. Furthermore, the airline has implemented safety measures to ensure a safe and comfortable trip for all of their passengers.

Big Island Air does a great job of providing a reliable and enjoyable flying experience. The airline's fleet of aircraft is well-maintained and equipped with the latest safety features. The pilots and flight attendants are highly experienced and knowledgeable, and they do an excellent job of ensuring the safety of all passengers. Furthermore, the airline offers a variety of services, such as pet transportation, wheelchair services, and priority boarding, that make flying with Big Island Air even more convenient.

While Big Island Air does a great job of providing a high-quality flying experience, there are some areas where the airline could use some improvement. For instance, the airline has limited flight options and destinations, which can make it difficult for passengers to find the best flight for their needs. Additionally, the airline's website could use some work, as it is not very user-friendly and can be difficult to navigate. Finally, Big Island Air could stand to improve their customer service, as it can sometimes take a while to get an answer to a question or issue.

Overall, Big Island Air is an excellent choice for those looking to fly to and from the Hawaiian Islands. The airline provides a reliable and enjoyable flying experience, and its pilots and flight attendants are highly experienced and knowledgeable. However, the airline could use some improvement in the areas of flight options, website usability, and customer service. With some minor tweaks, Big Island Air could easily become one of the best airlines in the Hawaiian Islands.