Great Lakes Airlines is an American airline which has been operating since 1977 and is headquartered in Cheyenne, Wyoming. The airline mainly operates regional flights throughout the United States, connecting small cities with larger airports.

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Great Lakes Airlines is one of the oldest regional airlines in the United States. They have managed to remain in business and continue to provide quality service to their customers. Great Lakes Airlines has a good reputation for providing reliable and safe flights. Their fleet consists of Embraer ERJ 135 and Embraer ERJ 145 aircraft, which are well-maintained and up to date. The airline also uses sophisticated navigation systems and has a comprehensive safety program.

Great Lakes Airlines provides a good range of services to its passengers, including free snacks and drinks, free Wi-Fi access, and a generous baggage allowance. The airline also offers loyalty points for frequent flyers and has a rewards program. They are also known for their friendly and helpful customer service.

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The airline has been able to stay competitive in the industry by offering competitive prices and low-cost fares. Great Lakes Airlines does not offer any in-flight entertainment, but they do have comfortable seats and a good selection of onboard snacks and beverages. They also offer a variety of different ticket types, allowing passengers to find the best option for their needs.

However, Great Lakes Airlines could improve in some areas. The airline does not offer online booking and does not accept credit cards as a form of payment. In addition, they do not have any in-flight entertainment options and their loyalty program is not as generous as those offered by larger airlines. Also, the airline does not offer any direct flights to international destinations, making it difficult for passengers to reach their destination without having to make multiple connections.

Overall, Great Lakes Airlines provides reliable and safe flights at competitive prices. They have a good selection of ticket types and a generous baggage allowance. The airline also offers free snacks and beverages, free Wi-Fi access, and a loyalty program. However, they could improve their booking system, payment options, and in-flight entertainment options. Additionally, they do not offer direct international flights, making it difficult for passengers to reach their destination without having to make multiple connections.